Integrated Library System Software (SirsiDynix)
- Circulation (tracking borrowers, items, loans, holds, fines)
- Overdue and bill notices; and hold notices)
- Acquisitions
- Adding items
- Configuration for self-checks and PC management
- Patron notifications (Phone, Email, Text)
Bibliographic Database (Cataloging/Authority Control)
- CPL purchases single subscription to OCLC on behalf of CLEVNET
- CPL Catalog Department staff handle overlays/maintenance of the database
Public Access Catalog
- Searching, placing holds
- Library account information
- Online payment of fines
- Mobile app
Resource Sharing of physical materials, e-media, and databases
- Access to over 12 million items
- E-media support
- Authentication for access to databases and other online resources
Event calendar and room/equipment booking software
Customer engagement product
Online data and mapping tool
Credit Card Transactions at the desk
Network
- OPLIN connection, coordination, and capacity planning
- State of Ohio Computer Center (SOCC)
- Security
- Wireless access points, routers, managed switches
- Group purchases of software
- Public computer and printer management
- Backup and recovery services
- Remote PC management
- Emergency notification of staff by text, phone, and email
Telecommunications
- VoIP phone system
Office 365
- Email, calendar, OneDrive, etc.
SharePoint for staff intranet
Support
- 24×7 on-call network support
- Help desk/ticket system
- Standard monthly and annual reports
- Custom reports
- Policy file maintenance
- Calendar file maintenance
- Capital projects, building closures
Consulting and troubleshooting