Hoopla Help & Information


What is hoopla?

Hoopla is a streaming digital media service that enables you to borrow a great selection of movies, television shows, music albums, and audiobooks via your browser, smartphone or tablet (iOS and select Android devices). Hoopla is easy to use, content is always available so there is never a need to place a hold and items expire automatically from your account. You will never acquire any fines or fees. To get started, visit www.hoopladigital.com.

What do I need to register?

You will need a valid email address, your library card number and your pin.

How long can I keep what I’ve checked out? 

  • Movie and TV content = 3 days
  • Music albums = 7 days
  • Audiobooks = 21 days
  • eBooks = 21 days
  • Comic Books = 21 days

How many items can I check out?

You are allowed 10 items per month. Television series count each episode as one item. When you check out music, one album counts as one check out.

Do I need to be connected to the internet?

Yes, to access hoopla and to stream the content over Wi-Fi, 3G and/or 4G (if it is available in your area) you must be connected to the internet.

How often does hoopla get new content?

The short answer is weekly, but they are constantly working with studios and publishers to add content to build hoopla.

How can I access the items I have borrowed?

To view your borrowed titles click on My Titles in the top navigation bar.

Additional Information and Troubleshooting

For additional information about Hoopla, links to their resources, and help with all the sections of their site, please visit the Hoopla Support page.