Forgot Your Password
Your password is a four digit number extracted from a field in your library record. In most cases, it is the last four digits of the phone number in your library record. If that information is not available in your record, it may be the month/day of your birthdate (ex. 0824 for a birthdate of August 24th). If your library record does not contain your phone number or birth date, your password is CHANGEME. In order to increase the security of your account, we suggest that you change your password. The option to change your password is available on the personal information in your account settings.
If entering the last four digits of your phone number, the month/day of your birthdate or CHANGEME does not work OR you have changed your password and you forget what you changed it to, a reset link for your password can be emailed to you. Your password will be emailed to the address listed in your library record (if there is one). To have a password reset link emailed to you, please enter your library card number here and click on the ‘Submit’ button:
If you do not have an email address listed in your patron record, please call your local CLEVNET library to request your password.