Access to CLEVNET resources has been restored.
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We are currently experiencing intermittent technical problems – access to the catalog and other CLEVNET services may be interrupted while we fix these issues.
Tag: catalog
Problems with Public Catalog
This issue has been resolved.
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The catalog is experiencing technical difficulties. Patrons may experience issues searching for and accessing physical resources – including books and DVDs. We are working quickly to resolve the issue.
RESOLVED: Problems accessing Holds in Mobile App
This issue has been resolved
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Patrons have reported no longer being able to see their holds list in the Mobile App. We are investigating this issue and hope to have a solution soon.
RESOLVED: Online catalog is available
The CLEVNET public catalog is back up and operating as expected.
The online catalog is currently unavailable. We are working on the problem and will post again when it has been fixed.
You can still use the CLEVNET Mobile App in the meantime: The CLEVNET App – CLEVNET.
Items in transit to fill holds now indicated in catalog
With the recent catalog upgrade, you can now see when items are placed in transit to fill your hold. The catalog will display a truck icon, indicating your item is in delivery. To see your holds, please log in, click on “My Account”, then click on the “Holds” tab.
The screenshot below demonstrates this new feature:
New CLEVNET Catalog Coming
On June 14th the CLEVNET catalog is changing. The software powering the search is changing from Bibliocommons to Enterprise. There are a few reasons for this change. The most important of which is that the new catalog will have a much deeper integration with our eMedia offerings such as OverDrive and Hoopla. These integrations will allow you to download your materials directly from the catalog as well as manage your electronic checkouts.
As June 14th approaches we will be posting more information about the changes and enhancements for our new catalog.
Problems with Passwords
If you are trying to log in and you find that you can’t, try entering the letters in your password as uppercase. Once you have logged in you can change your password back to the original case. To do that go to “My Account” and then click on the “Personal Information” tab. Then look for the “Change PIN/Password” link. Select that and then fill out the PIN information.
If that fails you can reset your password by using this page https://www.clevnet.org/help/forgot-my-password/