CLEVNET services including “My Account” will be unavailable on Sunday, June 28th from 6:00pm thru 8:00pm while we conduct maintenance.
You know that book that’s at the top of your “Must Read” list? Imagine grabbing your tablet and searching the library’s catalog only to find that the eBook you wanted is unavailable. That’s what will happen under the new policies the major publishers have for public libraries. The new terms restrict how libraries can purchase and circulate eBooks and eAudiobooks. Here’s the situation:
- None of the big publishers are selling or licensing eBooks and eAudiobooks to public libraries in the same way they do print copies.
- Libraries are limited on the number of copies they can purchase, as well as when and how long they can be active in the library’s catalog.
- In some cases, libraries are being denied access to electronic new releases.
- These changes will make it impossible for libraries to provide equal access to information and hurt Ohioans who depend on the library the most.
CLEVNET libraries have promoted eBooks and eAudiobooks usage for more than 15 years, long before it was as popular as it is today. In fact, 1,711,143 eBooks and 889,823 eAudiobooks were borrowed from the CLEVNET libraries’ e-media collection last year. That’s a 20% percent increase from 2017.
The costs associated with eBooks and eAudiobooks are rising as well. Libraries are often required to pay several times the retail price and now may be forced to re-purchase popular titles every two years. CLEVNET libraries spent $2,097,797.80 in 2018 on eBooks and eAudiobooks, an increase of 12% percent over the previous year.
We hope to reverse or modify these new policy changes by working with the publishers and authors, as well as library consortia, our state and national library associations, and other stakeholders. We will keep you updated on the situation.
CLEVNET will implement automatic renewals of physical materials starting with items due on April 2nd. We hope this new service will be more convenient and potentially reduce overdue fines.
How will automatic renewals work?
The system will attempt to automatically renew materials one day before an item is due.
Materials CANNOT be renewed if:
- Someone else has placed a hold on the item.
- The item has reached its renewal limit (renewal limits vary by library system).
- Your account is blocked due to excess fines or fees.
If an item CANNOT be renewed, you will receive a courtesy due soon notice (via PHONE, EMAIL, or SMS Text) the evening before your materials are due.
Please note: This service does not apply to digital materials (i.e. Overdrive), only physical materials.
To review and update your notification options, please visit https://www.clevnet.org/help/how-do-i-edit-my-hold-notifications/ for instructions.
What are we changing?
When will we make this change?
April 2, 2018.
How will this affect you?
This shouldn’t affect you at all. It is possible that this change might result in our email to you being flagged as spam. If, after April 2, you are not seeing emails from firstname.lastname@example.org please check your spam filters and adjust them accordingly.
On Tuesday, May 30th, Rocky River Public Library (http://www.rrpl.org/) will be joining CLEVNET. This means any CLEVNET card holder can now borrow, pick up, and return items at the Rocky River Public Library public in addition to the current 43 Clevnet library systems.
Please join us in welcoming our newest member.
With the recent catalog upgrade, you can now see when items are placed in transit to fill your hold. The catalog will display a truck icon, indicating your item is in delivery. To see your holds, please log in, click on “My Account”, then click on the “Holds” tab.
The screenshot below demonstrates this new feature:
On June 14th the CLEVNET catalog is changing. The software powering the search is changing from Bibliocommons to Enterprise. There are a few reasons for this change. The most important of which is that the new catalog will have a much deeper integration with our eMedia offerings such as OverDrive and Hoopla. These integrations will allow you to download your materials directly from the catalog as well as manage your electronic checkouts.
As June 14th approaches we will be posting more information about the changes and enhancements for our new catalog.
If you are trying to log in and you find that you can’t, try entering the letters in your password as uppercase. Once you have logged in you can change your password back to the original case. To do that go to “My Account” and then click on the “Personal Information” tab. Then look for the “Change PIN/Password” link. Select that and then fill out the PIN information.
If that fails you can reset your password by using this page https://www.clevnet.org/help/forgot-my-password/