Problems with Passwords

If you are trying to log in and you find that you can’t, try entering the letters in your password as uppercase.  Once you have logged in you can change your password back to the original case.  To do that go to “My Account” and then click on the “Personal Information” tab.  Then look for the “Change PIN/Password” link.  Select that and then fill out the PIN information.

If that fails you can reset your password by using this page https://www.clevnet.org/help/forgot-my-password/

Password Now Required for OverDrive emedia

To use any of the resources at clevnet.overdrvive.com you to will need to use a password in addition to your library barcode.  If you’ve forgotten your password you can reset it by using our  “Forgot Your Password” page. After you have entered your library barcode, reset instructions will be sent to the email address we have on file.

Why are we making this change?

Security. Requiring a password, in addition to your barcode will make your account safer.

What if I don’t get the reset instructions?

  1. Make sure email from netnotice@clevnet.org is not being blocked.
  2. Has your email changed recently? If so you will have to contact your local library.